In spite of the fact that the hosting service provided by the different companies is de facto the same, every provider has their own platform with its own modifications and ways to accomplish certain procedures. That’s why, an info-rich knowledge base would be exceptionally useful both for persons with zero prior experience and for technically seasoned individuals who will at some point find out how specific tasks are accomplished, but will waste valuable time in the meantime. The purpose of such a knowledge base is to help make the hosting service quick and easy to use, sparing users loads of time and efforts. The result is more content customers, as they can easily find the info they are looking for, and significantly less work for the support staff members, because usually most of the questions and difficulties that customers have got are already included in the knowledge base. Provided that the articles are expertly written and encompass more things, you will be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

Our web hosting plans feature an elaborate knowledge base where you can find information about all the problems that you may possibly come across and their solutions. You can learn how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for example. We’ve tried our utmost best to be as thorough as possible and to cover all possible options in order to save you time and efforts and to supply you with different solutions for any issue. The knowledge base features informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whereas if you want to check the complete collection of articles, you can go to the all-encompassing Help section.