Phone Support in Web Hosting
We believe that being able to consult with a live agent is very important, that's why we have three support lines around the globe (UK, USA and Australia) and you'll be able to reach us over the phone for fourteen hours a day. In case you consider purchasing one of our web hosting, for example, you have the option to give us a call and learn more about our services before placing your order to be sure that we do cover all the system requirements for your web sites. After the purchase, you'll be able to call us about all of the sales or billing troubles you may have, or receive any general or basic tech information that you need. We've aimed to find the optimal balance between telephone and ticket support, so for solely technical matters you will have to use our ticketing system, that will help you keep track of the communication as well as any new developments in the resolution of the issue.