Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our web hosting packages, which means every single support question you post will undoubtedly be reacted to within one hour maximum. Our support team members are qualified to immediately overcome any case and to offer you timely guidance on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our crew of consultants will undoubtedly be on the web for you 24x7x365 to react to all of your queries and to sort out any concern you might have. You can open a customer assistance ticket from your Web Control Panel or drop a message at any time. Also, on working days, you’ll be able to give us a call or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers an extensive knowledge base that is integrated into all sections. In each area, you will find a Help press button that will load for you a group of step–by–step online classes on how to employ a selected feature or carry out a specific action. Also, we have made training video tutorials in an effort to get a better idea of the Control Panel’s interface.